FAQ

Frequently Asked Questions (FAQs)

Patio Heaters

1. What types of patio heaters do you offer?
We offer propane, electric, and natural gas patio heaters in various styles, including freestanding, tabletop, and wall-mounted models.

2. How much area does a patio heater cover?
Coverage varies by model, but most heaters provide warmth within a 5 to 15-foot radius. Check the product specifications for exact details.

3. Can patio heaters be used indoors?
No, propane and natural gas heaters should only be used outdoors due to ventilation requirements. Electric heaters may be suitable for indoor use—refer to the product details for guidance.

4. How do I maintain my patio heater?
Regularly clean the burner, reflector, and gas connections. Store the heater in a dry place when not in use and use a protective cover to extend its lifespan.

Patio Umbrellas

5. What size patio umbrella do I need?
Choose an umbrella that extends at least 2 feet beyond the edges of your table or seating area. Example: A 6-foot table typically needs an 8-9 foot umbrella.

6. What is the best material for a patio umbrella canopy?
We recommend UV-resistant and water-repellent fabrics like Sunbrella or polyester to ensure durability and fade resistance.

7. Do your umbrellas tilt or rotate?
Yes! Many of our umbrellas feature tilting and 360-degree rotation for optimal shade coverage throughout the day.

8. How do I keep my umbrella from tipping over?
Use a weighted base appropriate for the size of your umbrella. We recommend at least 50 lbs for small umbrellas and 100+ lbs for larger models.

Patio Shade Sails

9. How do I choose the right shade sail size?
Measure your intended shaded area and select a sail slightly larger than your space. Allow for anchor points at least 12 inches beyond each corner.

10. Are shade sails waterproof?
Most shade sails provide UV protection and light rain resistance, but some models are designed specifically for waterproof coverage. Check product details for specifics.

11. How do I install a shade sail?
Shade sails are secured with stainless steel hardware attached to sturdy anchor points like walls, poles, or trees. Ensure a 30-45 degree slope for proper water runoff.

Patio Furniture

12. What materials are best for outdoor furniture?
The most durable materials include:

  • Teak & Eucalyptus – Naturally weather-resistant

  • Aluminum – Rust-proof and lightweight

  • Wicker (Resin/PE Rattan) – UV and moisture-resistant

  • Steel/Iron – Heavy-duty but requires rust protection

13. Do your patio furniture sets come assembled?
Some items ship fully assembled, while others require minimal assembly. Assembly details are included in the product description.

14. How do I care for my outdoor furniture?

  • Wood: Apply protective oil yearly

  • Metal: Use a rust-resistant coating

  • Wicker: Clean with mild soap and water

  • Fabric: Store cushions indoors when not in use